Satbet KYC Policy

Our major concern at Satbet is the safety, security and integrity of our platform as well as our users. This guideline, Know Your Customer (KYC), has been put in place to prevent fraudulent activities, money laundering and comply with relevant legal provisions. It is a policy that outlines how we undertake user confirmation as well as offer services security.

Purpose of KYC

The objectives of our KYC policy are mainly:

  1. To avoid identity thefts, fraudsters and other unlawful acts by ensuring that user’s identification is genuine.
  2. Preventing anti-money laundering or terrorist financing through our platform.
  3. Protecting all stakeholders’ interests by upholding a secure gaming and transactional environment.

User Verification Process

The following are the steps that must be followed in order for the users to comply with this policy:

a. Account Registration:

During account registration stage users must provide accurate personal information. These include full names, date of birth, physical address, contact details and so on.

b. Document Submission:

Identity validation requires that users submit original forms of identification for confirmation purpose.For instance;

Proof Of Address: A utility bill, a bank statement or any official document containing user’s name and address (within the last three months).

Selfie Verification: A selfie of the user holding their ID document to ensure the person on the ID matches the account holder.

c. Document Review:

Our compliance team will look through all the documents submitted and within 24-72 hours users will receive an email notification when their documents have been verified.

Additional Verification

Under some circumstances further verification may be required. These may include:

Source of Funds: Users might be asked to provide proof of where funds used for transactions on our platform came from.

Video Verification: For high-value transactions or suspicious activities, a video verification process could be initiated.

Account Restrictions

Until completion of KYC process;

Users might not be able to access certain features such as withdrawal facilities.

Satbet has right to freeze accounts or limit transactions if there are disparities or when the necessary documents have not been provided within defined timeframes.

Data Privacy and Security

We at Satbet are committed to the privacy of our users. All personal information collected during KYC is securely kept and operated in accordance with our Privacy Policy. We do not share user’s details to third parties unless required by law or they have given us permission.

Non-conformity

  • Non-compliance with the KYC requirements may result in:  Account deactivation or suspension.

Confiscation of winnings or funds

In case there is a suspicion of illegal activities, authorities should be informed.

KYC Policy Updates

Satbet reserve the right to update or amend this KYC policy anytime it wishes. Significant changes will be communicated through email or announcements on our platform directly to users.

Contact Us

For any queries regarding the KYC process, please contact our customer care team via [insert contact details].

By using Satbet’s services, users agree to comply with this KYC policy and understand the importance of maintaining a secure and transparent environment for all players on its platform.